Patient Experience & Registration Specialist

Summit Health; Union (NJ); On-site; USD 21,000 - 30,000; Full time

Job summary

Summit Health is hiring a Medical Receptionist for our Union, NJ location. The Patient Service Representative greets patients, registers them, and coordinates appointments with a focus on timeliness and courtesy.

The role requires a high school diploma or GED, strong communication skills, and comfort with medical office software. Bilingual abilities are a plus at certain sites. This is a full-time, on-site position with competitive pay.

Qualifications

• High School Degree or GED required.
• Excellent verbal, written, and interpersonal communication skills.
• Experience in high-volume/high-intensity service industry preferred.
• Computer proficiency and typing speed around 55 wpm.
• Bilingual language skills preferred based on site location.

Responsibilities

• Greet and welcome patients with a friendly, helpful attitude.
• Register patients and coordinate intake and appointment scheduling.
• Enter and update patient information accurately in the system.
• Assist with paperwork and scanning/ filing medical records.
• Answer phone calls promptly; respond to questions about insurance and eligibility.
• Process cash and co-payments accurately; liaise with Billing as needed.

Skills

Customer service

Communication

Team work

Typing 55 wpm

Flexible

Bilingual

Education

High School Diploma or GED

Tools

EMR software

Job description

Summit Health is hiring a Medical Receptionist for our Union, NJ location. The Patient Service Representative greets patients, registers them, and coordinates appointments with a focus on timeliness and courtesy.

The role requires a high school diploma or GED, strong communication skills, and comfort with medical office software. Bilingual abilities are a plus at certain sites. This is a full-time, on-site position with competitive pay.