Patient Experience & Registration Specialist

Munson Healthcare; Petoskey (MI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

$2,700 sign-on bonus (terms apply)

Job summary

Munson Healthcare in Petoskey, MI is hiring a Medical Business Specialist (Receptionist) to be the first point of contact for patients and families. You will verify patient and insurance information and enter it into the registration system, and you will schedule appointments including referrals and tests.

You will greet patients professionally in person and by phone, setting the tone for their visit. A high school diploma or GED is required, with 2+ years in a similar healthcare role and

Qualifications

• High school graduate or GED.
• 2+ years of experience as a Medical Practice Business Associate or in a similar healthcare role.
• Proficient in typing, Windows, and experience with multiple computer systems.

Responsibilities

• Be the first point of contact for patients and families.
• Obtain/verify all required patient and insurance information and enter into the registration system accurately.
• Schedule patient appointments including return visits, referrals, diagnostic testing/procedures.
• Greet patients professionally in person and over the telephone and respond effectively to patients and their families.

Skills

Typing & data entry

Windows proficiency

Healthcare scheduling

Customer service

Education

High school diploma or GED

Associate degree preferred

Tools

Registration software

Job description

Munson Healthcare in Petoskey, MI is hiring a Medical Business Specialist (Receptionist) to be the first point of contact for patients and families. You will verify patient and insurance information and enter it into the registration system, and you will schedule appointments including referrals and tests.

You will greet patients professionally in person and by phone, setting the tone for their visit. A high school diploma or GED is required, with 2+ years in a similar healthcare role and