Patient Experience & Registration Specialist

Munsonhealthcare1; Cadillac (MI); On-site; USD 22,000 - 28,000; Full time

Job summary

Munson Healthcare is seeking a Medical Business Specialist (Receptionist) to be the first point of contact for patients and families. You will verify patient and insurance information and enter it into our registration system, while scheduling appointments and coordinating referrals.

You’ll greet patients professionally in person and over the phone, setting a positive tone for every visit. The role requires a high school diploma or GED, with 2+ years in a similar healthcare-facing position.

Qualifications

• Specialist: High school graduate or GED required; Associate Degree preferred.
• Two years of experience as Medical Practice Business Associate or similar healthcare role.
• Proficient in typing, Windows, and experience with multiple computer systems.

Responsibilities

• Register patients and verify all required patient and insurance information.
• Schedule patient appointments, including return visits and referrals.
• Greet patients in person and by phone, setting a welcoming tone for the visit.
• Enter patient information accurately into the registration system.

Skills

Customer service

Typing

Windows

Multiple computer systems

Education

High school diploma or GED

Associate degree preferred

Job description

Munson Healthcare is seeking a Medical Business Specialist (Receptionist) to be the first point of contact for patients and families. You will verify patient and insurance information and enter it into our registration system, while scheduling appointments and coordinating referrals.

You’ll greet patients professionally in person and over the phone, setting a positive tone for every visit. The role requires a high school diploma or GED, with 2+ years in a similar healthcare-facing position.