Patient Experience & Registration Specialist

UNM Hospital; Albuquerque (NM); On-site; USD 32,000 - 46,000; Full time

Job summary

A hospital in Albuquerque is seeking a Customer Service Representative to perform a variety of duties including assisting patients with admission and discharge processes, providing quality service to customers, and performing basic cashier duties. The ideal candidate will have a High School diploma or GED and at least one year of related experience. Bilingual candidates are preferred. This role requires data entry and effective communication skills.

Qualifications

• 1 year directly related experience required.
• Bilingual in English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo is a plus.

Responsibilities

• Assist patients and families with admission and discharge processes.
• Perform basic cashier duties and collect payments.
• Provide information and assistance to internal and external customers.
• Enter various data into the computer and verify for accuracy.
• Interview patients for necessary information.

Skills

Customer service

Data entry

Cashiering

Bilingual (English and Spanish)

Education

High School or GED Equivalent

Job description

A hospital in Albuquerque is seeking a Customer Service Representative to perform a variety of duties including assisting patients with admission and discharge processes, providing quality service to customers, and performing basic cashier duties. The ideal candidate will have a High School diploma or GED and at least one year of related experience. Bilingual candidates are preferred. This role requires data entry and effective communication skills.