Patient Registration & Eligibility Navigator

UNMH Jobs; Monte Largo Hills (NM); On-site; USD 22,000 - 28,000; Full time

Job summary

UNMH Jobs in Albuquerque, NM seeks a Registration Specialist to perform pre-registration and registration functions for the Admitting department. You will verify insurance coverage, obtain authorizations, collect demographics, and guide patients through financial options, working in a busy call-center style environment.

The role requires solid data entry, customer service, and ability to interact with diverse patient populations.

Qualifications

• High school diploma or GED required.
• Minimum 2 years of related experience.
• Bilingual abilities preferred where applicable.

Responsibilities

• PATIENT CARE - Assist patients in locating departments and scheduling appointments.
• CUSTOMER SERVICE - Provide information and ensure customer satisfaction.
• DATA - Perform data entry and research using hospital systems.
• REGISTRATION - Interview patients to obtain demographics and financial information.
• PRIOR AUTH/INSURANCE - Verify coverage and obtain authorization for admissions and procedures.
• FINANCIAL ASSISTANCE - Guide patients through charity and government programs.

Skills

Customer service

Data entry

Registration

Insurance knowledge

Phone handling

Education

High School or GED Equivalent

Tools

Cerner

Siemens document imaging

ACD call system

Job description

UNMH Jobs in Albuquerque, NM seeks a Registration Specialist to perform pre-registration and registration functions for the Admitting department. You will verify insurance coverage, obtain authorizations, collect demographics, and guide patients through financial options, working in a busy call-center style environment.

The role requires solid data entry, customer service, and ability to interact with diverse patient populations.