Ambulatory Office Clerk — Bilingual Preferred

UNM Hospital; Albuquerque (NM); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

A healthcare institution in Albuquerque, New Mexico, is seeking a full-time Customer Service Representative to perform various duties including appointment scheduling, patient admissions, and cashiering. The ideal candidate must have a high school diploma and at least 1 year of related experience. Preferred candidates will be bilingual in English and Spanish. This role requires adherence to departmental policies and delivering quality service in a supportive environment.

Qualifications

• High School or GED Equivalent.
• 1 year directly related experience.
• Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo preferred.

Responsibilities

• Perform customer service duties; assist internal and external customers.
• Schedule appointments and verify medical coverage.
• Perform basic cashier duties.
• Answer and direct phone calls.
• Adhere to departmental policies.

Job description

A healthcare institution in Albuquerque, New Mexico, is seeking a full-time Customer Service Representative to perform various duties including appointment scheduling, patient admissions, and cashiering. The ideal candidate must have a high school diploma and at least 1 year of related experience. Preferred candidates will be bilingual in English and Spanish. This role requires adherence to departmental policies and delivering quality service in a supportive environment.