Patient Experience Pro - Front Desk Specialist

Axis-Health-System; Cortez (CO); On-site; USD 23,000 - 25,000; Full time

Job summary

Axis Health System in Cortez, CO seeks a Patient Experience Specialist to deliver front-line service across clinics and channels. You will check-in patients, handle registrations, collect payments, and support insurance verification with our EHR system, ensuring a compassionate patient journey.

Ideal candidates have a high school diploma and at least 1 year in customer service; medical/dental clinic experience is preferred. This is a full-time role with comprehensive benefits.

Qualifications

• High school diploma required.
• At least 1 year in Customer Service.
• Prior work in medical or dental clinic preferred.

Responsibilities

• Greet and check-in patients at designated clinics.
• Enter demographic data, collect payments, and prepare paperwork.
• Register patients, distribute enrollment packets, and create new charts.
• Verify insurance information in EHR and adhere to fee processes.
• Maintain positive, cooperative attitude with patients and staff.

Skills

Office equipment

MS Word

MS Excel

MS Outlook

Customer service

Interpersonal skills

Communication

Multi-tasking

Education

High school diploma

Tools

EHR systems

Job description

Axis Health System in Cortez, CO seeks a Patient Experience Specialist to deliver front-line service across clinics and channels. You will check-in patients, handle registrations, collect payments, and support insurance verification with our EHR system, ensuring a compassionate patient journey.

Ideal candidates have a high school diploma and at least 1 year in customer service; medical/dental clinic experience is preferred. This is a full-time role with comprehensive benefits.