Patient Experience & Operations Support Specialist

University Hospitals; Cleveland (OH); In loco; USD 28.000 - 36.000; Tempo pieno

Descrizione del lavoro

University Hospitals is seeking an Operations Support Ambassador in Cleveland, OH. This entry-level role supports patient and visitor services, transports, and lab specimen handling in a fast-paced hospital setting.

You will provide courteous service, distribute passes, and assist across ED, inpatient, and outpatient areas, with PHI training and adherence to UH policies. Primary location is United States-Ohio-Cleveland, with a full-time schedule and on-site work.

Competenze

• 1+ years basic patient care and/or customer service experience.
• High School Equivalent / GED required.

Mansioni

• Greet visitors, patients and staff promptly and politely.
• Distribute visitor passes to approved visitors.
• Conduct Patient Experience rounds.
• Meet emergency helicopter medics at helipad for transport to ED.
• Transport expectant mothers to Labor and Delivery.
• Pickup/drop-off of ED, inpatient, and outpatient specimens.
• Deliver Meds to Beds prior to discharge.
• Provide patient transport assistance across departments.

Conoscenze

Customer service

Patient care

Communication skills

Formazione

High School GED

Descrizione del lavoro

University Hospitals is seeking an Operations Support Ambassador in Cleveland, OH. This entry-level role supports patient and visitor services, transports, and lab specimen handling in a fast-paced hospital setting.

You will provide courteous service, distribute passes, and assist across ED, inpatient, and outpatient areas, with PHI training and adherence to UH policies. Primary location is United States-Ohio-Cleveland, with a full-time schedule and on-site work.