Patient Experience Navigator — Oncology Care

The US Oncology Network; Dallas (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

The US Oncology Network is seeking a Patient Services Coordinator to join Texas Oncology in Dallas, TX. This full-time position supports the Urology Department at 7777 Forest Lane C-724 with travel to nearby clinics as needed. Typical schedule is Monday–Friday, 8:00a–5:00p.

The role involves greeting patients, scheduling, handling calls, collecting co-pays, updating records, and maintaining a compliant, organized front desk environment. Strong computer skills are required.

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Office.

Responsibilities

• Greets patients and welcomes visitors to the clinic.
• Registers and schedules appointments efficiently.
• Answers and screens calls, relays messages.
• Collects co-pays and updates patient information in the system.
• Maintains confidentiality and HIPAA compliance.
• Provides general administrative support.

Skills

Reception experience

Microsoft Office

Patient interaction

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Excel

Scheduling software

Job description

The US Oncology Network is seeking a Patient Services Coordinator to join Texas Oncology in Dallas, TX. This full-time position supports the Urology Department at 7777 Forest Lane C-724 with travel to nearby clinics as needed. Typical schedule is Monday–Friday, 8:00a–5:00p.

The role involves greeting patients, scheduling, handling calls, collecting co-pays, updating records, and maintaining a compliant, organized front desk environment. Strong computer skills are required.