Oncology Patient Services Coordinator

The US Oncology Network; Plano (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

The US Oncology Network is seeking a Patient Services Coordinator to join the Texas Oncology team in Plano. This full-time role supports the Medical Oncology Department, with a Monday–Friday schedule, 8:30 a.m. to 5:00 p.m., at 6957 W. Plano Parkway, Suite 2000A.

You will greet patients, register and schedule appointments, answer calls, collect co-pays, and maintain patient records while upholding confidentiality and compliance.

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Office (Outlook, Word, Excel) required.
• Must successfully complete required e-learning courses within 90 days of occupying position.

Responsibilities

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner.
• Registers and schedules appointments for patients in an efficient and timely manner.
• Answers, screens, and directs all incoming calls to appropriate personnel, relaying messages between patients and clinical staff.
• Provides general administrative support and maintains a neat lobby area and office supplies.

Skills

Receptionist experience

MS Office

Scheduling software

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

The US Oncology Network is seeking a Patient Services Coordinator to join the Texas Oncology team in Plano. This full-time role supports the Medical Oncology Department, with a Monday–Friday schedule, 8:30 a.m. to 5:00 p.m., at 6957 W. Plano Parkway, Suite 2000A.

You will greet patients, register and schedule appointments, answer calls, collect co-pays, and maintain patient records while upholding confidentiality and compliance.