Patient Services & Scheduling Specialist – Urology Clinic

Texas Oncology; Dallas (TX); On-site; USD 34,000 - 42,000; Full time

Job summary

The US Oncology Network at Texas Oncology in Dallas is seeking a Patient Services Coordinator to greet patients, schedule appointments, process paperwork, and support the front desk. The role supports the Urology Department and may involve travel to nearby clinics.

Candidates should have HS diploma and office/reception experience; proficiency with MS Office and scheduling software is expected. The position is full-time with standard clinic hours, Monday to Friday.

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Office required.
• Must complete required e-learning courses within 90 days.

Responsibilities

• Greets patients and visitors professionally and manages check-in.
• Registers and schedules appointments efficiently.
• Answers and screens calls, relays messages to staff.
• Collects co-pays and balances, issues receipts.
• Maintains patient charts and verifies demographics.

Skills

Reception experience

Microsoft Office

Phone etiquette

Customer service

Medical office experience

Education

High school diploma

Tools

Scheduling software

Electronic health records

Job description

The US Oncology Network at Texas Oncology in Dallas is seeking a Patient Services Coordinator to greet patients, schedule appointments, process paperwork, and support the front desk. The role supports the Urology Department and may involve travel to nearby clinics.

Candidates should have HS diploma and office/reception experience; proficiency with MS Office and scheduling software is expected. The position is full-time with standard clinic hours, Monday to Friday.