Healthcare Front Desk & Scheduling Coordinator

Anna Jaques Hospital; Exeter (NH); On-site; USD 24,000 - 35,000; Full time

Job summary

Beth Israel Lahey Health is seeking a front desk administrative assistant in New Hampshire to provide superior patient service and support clinical operations. Responsibilities include check-in/check-out, scheduling, billing support, and data entry in EMR systems.

The role requires proficiency in MS Office and strong communication and customer service skills to ensure efficient clinic operations and patient satisfaction.

Qualifications

• Proficient in MS Office and data entry.
• Strong communication skills with patient-facing experience.
• Excellent customer service and interpersonal abilities.

Responsibilities

• Greet and assist patients at check-in/check-out.
• Schedule patient appointments and route calls appropriately.
• Assist with billing processes and data entry of charges.
• Manage medical records and filing; respond to record requests.
• Support providers with scheduling at clinic and off-site locations.
• Prepare charts and scan records into the EMR system.
• Produce reports using company software and Excel.
• Perform other duties to support daily operations.

Skills

Customer service

Communication skills

Data entry

Scheduling

Tools

MS Office

Job description

Beth Israel Lahey Health is seeking a front desk administrative assistant in New Hampshire to provide superior patient service and support clinical operations. Responsibilities include check-in/check-out, scheduling, billing support, and data entry in EMR systems.

The role requires proficiency in MS Office and strong communication and customer service skills to ensure efficient clinic operations and patient satisfaction.