Patient Experience Liaison II

Sarasota Memorial Health Care System; Town of Florida (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Sarasota Memorial Health Care System, based in Florida, seeks a front desk/Patient Access professional to support patient scheduling, registration, and follow-up activities. The role emphasizes a positive service attitude and adherence to organizational values.

The candidate should demonstrate strong communication, multitasking, and reliability, with experience in MS Office and familiarity with EHR/EMR systems preferred.

Qualifications

• Requires computer, keyboard and data input skills.
• Requires pleasant and professional demeanor.
• Requires ability to establish and maintain effective working relationships.
• Requires demonstrated initiative and self-direction.
• Requires ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency.
• Requires dependability/reliability.

Responsibilities

• Coordinate patient scheduling, check-in, checkout and follow-up.
• Serve as liaison between physician, patient, facility and insurer.
• Handle collections from patients at checkout.
• Maintain strict patient confidentiality and comply with standards.

Skills

Computer skills

Professional demeanor

Relationship building

Initiative & self-direction

Multi-tasking

Dependability

Education

High School Diploma/GED/Certificate

Tools

MS Office suite

EHR/EMR knowledge

Medical terminology

Job description

Sarasota Memorial Health Care System, based in Florida, seeks a front desk/Patient Access professional to support patient scheduling, registration, and follow-up activities. The role emphasizes a positive service attitude and adherence to organizational values.

The candidate should demonstrate strong communication, multitasking, and reliability, with experience in MS Office and familiarity with EHR/EMR systems preferred.