Patient Experience Lead — Front Desk & Practice Ops

Catholic Health; Town of Oyster Bay (NY); Presencial; USD 30.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Tuition assistance

Pension plan

Growth-friendly culture

Descripción de la vacante

Catholic Health Physician Practices is seeking a Lead Practice Support Associate to oversee front-end operations in partnership with the Office Manager. You will deliver exemplary customer service to patients while coordinating scheduling and insurance verification.

You will greet patients, answer calls, manage appointments, and support the practice with inventory and project tasks in a fast-paced setting. This role offers competitive pay, benefits, tuition assistance, and a growth-friendly

Formación

• High School Diploma or equivalent is required.
• Understanding of medical office billing.
• Experience with practice management is preferred.

Responsabilidades

• Greeting patients, answering phones, scheduling, and verifying insurances.
• Demonstrate knowledge of insurance issues affecting patient care.
• Assist with team-based care and coordination with physicians.
• Manage/assist with department projects and inventory.
• Facilitate communication among staff.

Conocimientos

Customer service

Communication

Medical billing understanding

Educación

High School Diploma or equivalent

Herramientas

Practice management software

Descripción del empleo

Catholic Health Physician Practices is seeking a Lead Practice Support Associate to oversee front-end operations in partnership with the Office Manager. You will deliver exemplary customer service to patients while coordinating scheduling and insurance verification.

You will greet patients, answer calls, manage appointments, and support the practice with inventory and project tasks in a fast-paced setting. This role offers competitive pay, benefits, tuition assistance, and a growth-friendly