Patient Experience & Interpreter Coordinator

Samuel U Rodgers Health Center Inc; Kansas City (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

403(b) matching

Dental insurance

Employee Assistance Program

Flexible Spending Account

Health Savings Account

Health insurance

Life insurance

Paid Time Off (PTO)

Vision insurance

Job summary

Samuel U. Rodgers Health Center in Kansas City, MO is seeking a Patient Representative to greet patients and visitors, manage front-desk duties, and support registration across SURHC practices.

You will handle calls and appointment scheduling, relay information between patients, families and medical staff, and provide interpreting assistance as needed to ensure clear, respectful communication and efficient clinic flow.

Qualifications

• Demonstrated experience in communication, customer service or working with the general public, preferably in a medical care facility.
• High school diploma or equivalent required.
• Demonstrated ability to use basic computer software (Word, basic scheduling systems).

Responsibilities

• Greet and direct patients and visitors to the appropriate practices and services.
• Make telephone calls and schedule appointments for patients.
• Coordinate communication between patients, families, medical staff and administrative staff.
• Provide interpreting assistance for staff, patients and their families as needed.
• Assist with understanding and relaying information to ensure complete patient information is obtained.

Skills

Customer service

Communication

Interpreting

Scheduling

Computer literacy

Education

High School diploma or equivalent

Tools

Word

Patient scheduling software

Job description

Samuel U. Rodgers Health Center in Kansas City, MO is seeking a Patient Representative to greet patients and visitors, manage front-desk duties, and support registration across SURHC practices.

You will handle calls and appointment scheduling, relay information between patients, families and medical staff, and provide interpreting assistance as needed to ensure clear, respectful communication and efficient clinic flow.