Patient Experience Front Office - Training Provided (Eye Care)

EyeCare Partners LLC; Affton (MO); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Full Benefits Package

401k + Employer Matching

PTO and Paid Holidays

Competitive Base Pay + Bonus

Paid Maternity Leave

Employee Discounts

Job summary

Clarkson Eyecare is seeking a Front Office Specialist to be the first point of contact for patients, ensuring a world-class Total Patient Experience. The role includes light administrative duties, patient check-in/out, and supporting front desk operations.

Candidates should have a high school diploma and prior medical office experience is preferred. Strong communication skills and proficiency with Microsoft Office are expected. Full-time hours with benefits are offered.

Qualifications

• Previous medical office experience preferred; optometry/ophthalmology experience preferred
• Minimum 1 year in a role interacting with customers/patients

Responsibilities

• Greet and assist patients with a friendly, professional demeanor
• Answer phones and route inquiries promptly
• Verify insurance authorizations and process payments
• Manage patient flow and assist with front desk operations
• Perform daily reconciliations and cash drawer counts
• Maintain HIPAA compliance and general office duties

Job description

Clarkson Eyecare is seeking a Front Office Specialist to be the first point of contact for patients, ensuring a world-class Total Patient Experience. The role includes light administrative duties, patient check-in/out, and supporting front desk operations.

Candidates should have a high school diploma and prior medical office experience is preferred. Strong communication skills and proficiency with Microsoft Office are expected. Full-time hours with benefits are offered.