Patient Experience Front Office Specialist

HCA Healthcare; Town of Florida (NY); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Paid time off

401(k) with match

Tuition assistance

Fertility and family building benefits

Job summary

HCA Florida Aventura Orthopedics is hiring a Medical Office Specialist to handle front office functions,patient check-in/check-out, scheduling, insurance verification, and answering phones. You will help ensure efficient, high-quality patient care in a supportive team environment.

The role involves filing and retrieving medical records, balancing daily co-pays in the computer, and contributing to a positive patient experience.

Qualifications

• One year of experience in a medical office setting is preferred.
• Experience using an EHR system is highly preferred.

Responsibilities

• Manage all front office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones.
• Manage filing and retrieving medical records and patient information.
• Assist with collecting and recording co-pays (cash and/or charge) including balancing the day in the computer.

Skills

Front office

Scheduling

Insurance verification

EHR familiarity

Job description

HCA Florida Aventura Orthopedics is hiring a Medical Office Specialist to handle front office functions,patient check-in/check-out, scheduling, insurance verification, and answering phones. You will help ensure efficient, high-quality patient care in a supportive team environment.

The role involves filing and retrieving medical records, balancing daily co-pays in the computer, and contributing to a positive patient experience.