Patient Services Front Desk Specialist (Day Shift)

HCA Healthcare; Kissimmee (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) with company match

Paid time off

Job summary

HCA Florida Osceola Primary Care in Kissimmee, FL is seeking a Medical Office Specialist to support front desk operations and ensure smooth patient flow. You will handle check-in/check-out, scheduling, and phones, while also verifying insurance and maintaining records.

The role emphasizes accurate co-pay collection and daily balancing in the electronic system. A minimum of one year in a medical office and EHR experience are preferred to join our caring team.

Qualifications

• One year of experience in a medical office setting is preferred.
• Experience using an EHR system is highly preferred.

Responsibilities

• You will manage all front office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones
• You will manage filing and retrieving medical records and patient information
• You will assist with collecting and recording co-pays (cash and/or charge) including balancing the day in the computer

Skills

Medical office experience

EHR experience

Job description

HCA Florida Osceola Primary Care in Kissimmee, FL is seeking a Medical Office Specialist to support front desk operations and ensure smooth patient flow. You will handle check-in/check-out, scheduling, and phones, while also verifying insurance and maintaining records.

The role emphasizes accurate co-pay collection and daily balancing in the electronic system. A minimum of one year in a medical office and EHR experience are preferred to join our caring team.