Patient Experience & Front Office Specialist

Select Medical; Lodi (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Mentorship and orientation programs

Student debt benefit program

Generous PTO

Comprehensive benefits packages

401(k) retirement plans with company-m

Tuition reimbursement program

Internal mobility across 1900 centers

Job summary

Kessler Rehabilitation Center, part of Select Medical, is hiring a Patient Service Specialist for the Lodi, NJ location. This full-time front-office role supports patient scheduling, reception, and clerical duties, ensuring a smooth patient experience.

Hours are 9:00 AM to 5:30 PM with one late shift midweek; compensation $20–$24 per hour, depending on experience. Benefits include mentorship, debt relief, generous PTO, health coverage, retirement matching, tuition reimbursement, and internal

Qualifications

• High School Diploma or equivalent required.
• Two years in medical office setting that required multi-tasking preferred.
• Knowledge of health insurance preferred.
• Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required.
• Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required.
• Must be available early mornings and evenings for all shifts Monday – Friday.

Responsibilities

• Ensures the highest level of customer service to patients, fellow employees, and referrals sources through the coordination and administration of facility’s “front office” activities.
• Assures provision of office functions such as patient scheduling, reception duties, medical record preparation, clinic statistics and report compilation, data collection and dissemination, regarding but not limited to patient demographics and third party payers, and all other necessary clerical and office functions.
• Obtains and tracks authorizations.
• Collects, reconciles and prepares daily bank deposits for over the counter cash.
• Possesses exceptional communication skills.

Skills

Customer service

Interpersonal skills

Office multitasking

Health insurance knowledge

Computer literacy

Communication skills

Education

High School Diploma or equivalent

Job description

Kessler Rehabilitation Center, part of Select Medical, is hiring a Patient Service Specialist for the Lodi, NJ location. This full-time front-office role supports patient scheduling, reception, and clerical duties, ensuring a smooth patient experience.

Hours are 9:00 AM to 5:30 PM with one late shift midweek; compensation $20–$24 per hour, depending on experience. Benefits include mentorship, debt relief, generous PTO, health coverage, retirement matching, tuition reimbursement, and internal