Patient Experience Coordinator

Select Medical; West Orange (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Mentorship program

Orientation program

Student debt benefit

Generous PTO

Comprehensive benefits

401(k) matching

Tuition reimbursement

Internal mobility

Job summary

Kessler Rehabilitation Center in West Orange, NJ is hiring a Patient Service Specialist to handle front desk duties, patient scheduling and data entry, ensuring smooth patient flow and accurate records. The role requires customer service excellence, basic computer skills and health-insurance knowledge.

Shifts are Mon-Fri with some early mornings/evenings and occasional Saturday half-days. Compensation is $20–$24 per hour, with generous benefits and opportunities for growth within our 1900-center

Qualifications

• High School Diploma or equivalent required.
• Two years in medical office setting that required multi-tasking preferred.
• Knowledge of health insurance preferred.
• Basic knowledge of computers skills including but not limited to keyboard familiarity and word processing, office procedures, filing, verbal and written communication skills, fax, photocopy required
• Customer service and interpersonal skills necessary to communicate effectively with staff members, supportive personnel, patients, physicians and community members required.
• Must be available early mornings and evenings for all shifts Monday - Friday.

Responsibilities

• Ensures the highest level of customer service to patients, fellow employees, and referrals sources through the coordination and administration of facility’s “front office” activities.
• Assures provision of office functions such as patient scheduling, reception duties, medical record preparation, clinic statistics and report compilation, data collection and dissemination, regarding but not limited to patient demographics and third party payers, and all other necessary clerical and office functions.
• Obtains and tracks authorizations.
• Collects, reconciles and prepares daily bank deposits for over the counter cash.

Job description

Kessler Rehabilitation Center in West Orange, NJ is hiring a Patient Service Specialist to handle front desk duties, patient scheduling and data entry, ensuring smooth patient flow and accurate records. The role requires customer service excellence, basic computer skills and health-insurance knowledge.

Shifts are Mon-Fri with some early mornings/evenings and occasional Saturday half-days. Compensation is $20–$24 per hour, with generous benefits and opportunities for growth within our 1900-center