Patient Experience Coordinator - Front Desk

Select Medical; Edison (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Generous PTO to maintain a healthy W-L

Comprehensive medical/rx, vision, andd

Company matching 401(k) retirement and

Job summary

Kessler Rehabilitation Center in Edison, New Jersey is seeking a Patient Service Specialist (Front Desk Receptionist) for a full-time position with day and evening shifts. The role includes greeting patients, handling phones, insurance verification, scheduling, and cash handling.

Pay is $20–$24 per hour depending on experience. Applicants should have a HS diploma or GED and customer service experience; reliable transportation is required. This position offers benefits through Select Medical.

Qualifications

• HS diploma or GED is required.
• Customer service experience required.
• Knowledge of insurance verification preferred.

Responsibilities

• Greets patients with exceptional customer service to create a positive patient experience
• Answers phones and maintains a professional demeanor
• Multi-task in a high-volume setting
• Insurance verification and pre-authorization
• Schedules appointments and checks patients in at arrival
• Collection of co-pays and daily cash balancing
• Prepare daily billing reports and coordinate with central billing office
• Communicate and collaborate with clinic staff for a seamless experience

Skills

Customer service

Phone etiquette

Multi-tasking

Education

HS diploma or GED

Job description

Kessler Rehabilitation Center in Edison, New Jersey is seeking a Patient Service Specialist (Front Desk Receptionist) for a full-time position with day and evening shifts. The role includes greeting patients, handling phones, insurance verification, scheduling, and cash handling.

Pay is $20–$24 per hour depending on experience. Applicants should have a HS diploma or GED and customer service experience; reliable transportation is required. This position offers benefits through Select Medical.