Clinic Operations & Patient Experience Coordinator

HealthSource® - America's Chiropractor; Youngstown (OH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

PTO

Training & development

Company-paid CEU’s

Company-paid MalPractice Insurance

401(k) matching

Bonus based on performance

Employee discounts

Opportunity for advancement

Paid time off

Job summary

HealthSource® - America's Chiropractor is seeking an energetic administrative associate for our fast-paced clinic in Youngstown, OH. You will handle insurance verifications, financial worksheets, patient reviews, and support marketing campaigns while ensuring HIPAA compliance.

We offer monthly bonuses, great benefits, and opportunities for advancement. If you are friendly, reliable, and a team player with strong office skills, we should talk.

Qualifications

• Two-year degree or more preferred but not required.
• Demonstrated experience in customer service.
• Proficiency in Microsoft Office and Windows is required.

Responsibilities

• Insurance verifications.
• Create financial worksheets.
• Deliver financial reviews with patients.
• Make product and supplement recommendations based on the doctor’s treatment plan.
• Scan incoming insurance EOBs.
• Assist with marketing campaigns, creative content, community outreach.
• Weekly patient reporting.
• Maintain confidentiality as it pertains to HIPAA guidelines.
• Work with the rest of the team to keep the clinic clean and clutter-free.
• Manage patient flow between Doctor, Rehab, and Front Desk to ensure Patient experience is efficient, fun, and effective.
• Maintain patient accounts by obtaining, recording, and updating personal and financial information.
• Collect patient charges, control credit extended to patients, and file, collect, and expedite third-party claims.
• Maintain business office inventory.
• Other Administrative tasks

Skills

Customer service

People skills

Phone skills

Education

Two-year degree or more

Tools

Microsoft Office

Windows

Job description

HealthSource® - America's Chiropractor is seeking an energetic administrative associate for our fast-paced clinic in Youngstown, OH. You will handle insurance verifications, financial worksheets, patient reviews, and support marketing campaigns while ensuring HIPAA compliance.

We offer monthly bonuses, great benefits, and opportunities for advancement. If you are friendly, reliable, and a team player with strong office skills, we should talk.