Patient Experience Front Office Coordinator

Advanced Urology; Decatur (GA); On-site; USD 22,000 - 36,000; Full time

Job summary

Advanced Urology is seeking a Front Office Coordinator to manage the Decatur clinic’s patient intake, charting, and front desk operations. The role requires professionalism, accuracy in EMR documentation, and the ability to support the medical team in fast-paced settings.

The position reports to the Site Manager and demands two years of clinical front office experience, knowledge of eCW and Radix, and a patient-centric approach to care.

Qualifications

• High School Diploma or GED or equivalent work experience.
• At least 2 years of clinical front office experience.
• Experience in a high-volume clinical setting.
• Knowledge of Eclinical Works (eCW) and Radix.
• Knowledge of urology or urogynecology is preferred.

Responsibilities

• Coordinate front desk activities to ensure smooth patient flow and accurate charting.
• Serve as primary point of contact for patients, families, and staff with professionalism and care.
• Maintain EMR documentation standards and support office efficiency.
• Collaborate with medical team to provide timely clinical information and accurate records.

Skills

Front office experience

High volume setting

eClinical Works (eCW)

Radix

Urology knowledge

Patient interaction

Education

High School Diploma

Tools

Eclinical Works (eCW)

Radix

Job description

Advanced Urology is seeking a Front Office Coordinator to manage the Decatur clinic’s patient intake, charting, and front desk operations. The role requires professionalism, accuracy in EMR documentation, and the ability to support the medical team in fast-paced settings.

The position reports to the Site Manager and demands two years of clinical front office experience, knowledge of eCW and Radix, and a patient-centric approach to care.