Patient Experience Front Desk Specialist

MHM Support Services; United States; On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Tuition Reimbursement up to $2,000 for

Health/Dental/Vision after day one

Dependent Care FSA 100/mo

Paid parental leave

401k with employer match

Paid PTO for volunteering

Competitive salary

Future career growth

Job summary

Mercy is seeking a Patient Service Representative (PSR) to be the first point of contact for patients and visitors. You will manage front desk operations and workflows to ensure a positive, seamless patient experience from check-in to departure.

Qualifications include a high school diploma or equivalent, with one year of medical office experience preferred. Training through Clinic Core Front Desk is provided for new hires, supporting career growth within Mercy.

Qualifications

• High school diploma or equivalent.
• One year of applicable medical office experience preferred.
• New hires must attend Clinic Core Front Desk Training.

Responsibilities

• Manage front desk operations and workflows to ensure a positive patient experience.
• Be the first point of contact for patients and visitors.
• Support patient flow and front desk tasks to streamline operations.

Skills

Front desk operations

Patient service

Communication skills

Education

High school diploma or equivalent

Job description

Mercy is seeking a Patient Service Representative (PSR) to be the first point of contact for patients and visitors. You will manage front desk operations and workflows to ensure a positive, seamless patient experience from check-in to departure.

Qualifications include a high school diploma or equivalent, with one year of medical office experience preferred. Training through Clinic Core Front Desk is provided for new hires, supporting career growth within Mercy.