Patient Experience & Front Desk Specialist

freemanhealth; United States; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, vision, dental insurance

Retirement with employer match

Paid time off (PTO)

Wellness program with discounts

Job summary

Freeman Health System is seeking a friendly Receptionist to deliver a positive patient experience at the front desk. You will schedule appointments, answer calls, register patients, and provide information with respectful communication while ensuring HIPAA compliance.

Responsibilities include greeting visitors, collecting payments, balancing cash, and using medical office software to manage schedules. You’ll contribute to a safe, efficient environment and perform other duties as assigned.

Qualifications

• Greet customers, patients, vendors and visitors to the facility.
• Answer patient questions and provide directions when necessary.
• Register patients and ensure forms comply with HIPAA and applicable regulations.

Responsibilities

• Deliver a positive patient experience throughout Freeman Health System.
• Schedule patient appointments and manage registrations using medical office software.
• Verify eligibility and assist with inquiries while maintaining compliance.

Skills

Communication skills

Customer service

Attention to detail

Tools

Medical office software

Job description

Freeman Health System is seeking a friendly Receptionist to deliver a positive patient experience at the front desk. You will schedule appointments, answer calls, register patients, and provide information with respectful communication while ensuring HIPAA compliance.

Responsibilities include greeting visitors, collecting payments, balancing cash, and using medical office software to manage schedules. You’ll contribute to a safe, efficient environment and perform other duties as assigned.