Receptionist

Freeman Health System; Springdale (AR); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement with employer match

Wellness program

PTO

Sick leave

Learning Center

Job summary

Freeman Health System in Springdale, AR, is seeking a friendly Receptionist to deliver a positive patient experience. You will schedule appointments, answer calls, register patients, and provide information with respectful communication in a busy health system.

Responsibilities include greeting visitors, verifying eligibility, collecting payments, balancing cash drawer, and using medical office software to manage registrations.

Qualifications

• Greet customers, patients, vendors and visitors in a professional manner.
• Understand and communicate policies while assisting visitors.

Responsibilities

• Greet all customers, patients, vendors, and other visitors to the facility.
• Register patients and ensure documentation is compliant with HIPAA and regulations.
• Answer patient questions, provide directions, and schedule appointments.
• Collect payments, print receipts, and balance cash drawer.
• Verify eligibility and use medical office software for scheduling.

Skills

Customer service

Phone etiquette

Cash handling

HIPAA compliance

Tools

Medical office software

Job description

Our Mission:To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions.Schedule: Full-time Days (40hrs/week). No weekends/no holidays.What You'll Do:The Receptionist is responsible for delivering a positive patient experience throughout Freeman Health System to, include, but not limited to, scheduling patient appointments, answering phone calls, updating patient registrations, providing general information with respectful, effective communication, and other activities aimed to create a safe and positive environment.Requirements:Greet all customers, patients, vendors, and other visitors to the facility.Answer patient questions and aid and directions when necessary.Register patients and ensure documentation and forms are compliant with state and federal regulatory activities, including but not limited to HIPAA, and all applicable regulations.Collect payments and print receipts for patients.Count and balance cash drawer.Utilize medical office software to schedule new and follow-up appointments for patients.Verify eligibility.Perform other duties as assigned.Freeman Perks and ProgramsFor eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one!Health, vision, dental insuranceRetirement with employer matchWellness program with discounts to Health Insurance or Cash Bonus with ParticipationMilestone payments with longevity of employmentPaid time off (PTO)Extended Sick payLearning Center designated only for Freeman Family membersPayroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.#LI-DNI