Healthcare Front Desk Specialist – Patient Experience

Freeman Health System; Springdale (AR); On-site; USD 30,000 - 38,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement with employer match

Wellness program

PTO

Sick leave

Learning Center

Job summary

Freeman Health System in Springdale, AR, is seeking a friendly Receptionist to deliver a positive patient experience. You will schedule appointments, answer calls, register patients, and provide information with respectful communication in a busy health system.

Responsibilities include greeting visitors, verifying eligibility, collecting payments, balancing cash drawer, and using medical office software to manage registrations.

Qualifications

• Greet customers, patients, vendors and visitors in a professional manner.
• Understand and communicate policies while assisting visitors.

Responsibilities

• Greet all customers, patients, vendors, and other visitors to the facility.
• Register patients and ensure documentation is compliant with HIPAA and regulations.
• Answer patient questions, provide directions, and schedule appointments.
• Collect payments, print receipts, and balance cash drawer.
• Verify eligibility and use medical office software for scheduling.

Skills

Customer service

Phone etiquette

Cash handling

HIPAA compliance

Tools

Medical office software

Job description

Freeman Health System in Springdale, AR, is seeking a friendly Receptionist to deliver a positive patient experience. You will schedule appointments, answer calls, register patients, and provide information with respectful communication in a busy health system.

Responsibilities include greeting visitors, verifying eligibility, collecting payments, balancing cash drawer, and using medical office software to manage registrations.