Front Desk & Patient Services Coordinator

Center for Interventional Pain & Spine; MIDDLETOWN (OH); On-site; USD 29,000 - 38,000; Full time

Job summary

Center for Interventional Pain & Spine in Middletown, DE is seeking a Medical Receptionist to deliver friendly front-desk service, handle patient check-in/out, scheduling, and EMR data entry, while coordinating with clinicians and staff.

You will greet patients, answer calls, collect payments, process registrations and referrals, manage faxes, and support office operations with a professional demeanor. The role requires strong communication and the ability to multitask in a busy clinical setting.

Qualifications

• High school diploma or GED required.
• Experience using electronic medical record systems.
• Ability to multi-task and prioritize.
• Excellent communication skills.

Responsibilities

• Greeting patients and guests.
• Completing the check-in and check-out processes for patients.
• Answering telephone with company standards to assist patients with requests.
• Collection of payments: co-pays, co-insurance, deductibles, and patient balances.
• Scheduling and confirming patient appointments.
• Inputting patient data into the electronic medical record system.
• Retrieve electronic faxes: attach records to patient charts or forward requests to appropriate staff members.
• Collection of urine drug screens.
• Represent the practice in a professional and positive manner.
• Other duties and responsibilities assigned by the Office Manager.

Skills

Customer service

Communication skills

Multi-tasking

Prioritization

Education

High school diploma/GED

Tools

Electronic Medical Records (EMR)

Job description

Center for Interventional Pain & Spine in Middletown, DE is seeking a Medical Receptionist to deliver friendly front-desk service, handle patient check-in/out, scheduling, and EMR data entry, while coordinating with clinicians and staff.

You will greet patients, answer calls, collect payments, process registrations and referrals, manage faxes, and support office operations with a professional demeanor. The role requires strong communication and the ability to multitask in a busy clinical setting.