Patient Services Front Desk Specialist

Kuresmart; Atmore, Northern (AL, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance benefits

Competitive wage

Healthy work-life balance

Job summary

The Center for Pain is seeking a Front Desk Representative to greet patients, schedule appointments, and support a smooth patient flow in a caring, professional environment. You will manage patient records, assist with insurance questions, and collaborate with clinicians while upholding privacy and accuracy.

A high school diploma and basic computer skills are required; healthcare experience is a plus. We offer competitive wages, health insurance benefits, and a supportive team focused on a

Qualifications

• High school diploma or equivalent.
• Previous healthcare experience is a plus.
• Strong communication and interpersonal skills.
• Empathy in addressing patient inquiries with care.
• Proficiency with basic computer systems (MS Office, EHR).
• Excellent organizational skills and attention to detail.

Responsibilities

• Greet patients with empathy and professionalism.
• Schedule and coordinate appointments, ensuring optimal patient flow.
• Assist in managing patient records and paperwork.
• Collaborate with healthcare professionals to address patient needs.
• Handle insurance verification and billing inquiries.
• Maintain confidentiality and sensitivity in dealing with patient information.

Skills

Strong communication

Empathy

Excellent organizational skills

Education

High school diploma or equivalent

Tools

MS Office

Electronic Health Records (EHR)

Job description

The Center for Pain is seeking a Front Desk Representative to greet patients, schedule appointments, and support a smooth patient flow in a caring, professional environment. You will manage patient records, assist with insurance questions, and collaborate with clinicians while upholding privacy and accuracy.

A high school diploma and basic computer skills are required; healthcare experience is a plus. We offer competitive wages, health insurance benefits, and a supportive team focused on a