Patient Experience Front Desk Specialist

Hackensack Meridian Health; Tinton Falls (NJ); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Dental plan

Vision plan

Paid leave

Tuition reimbursement

Retirement benefits

Job summary

Hackensack Meridian Health in New Jersey is seeking a Medical Office Specialist to support ambulatory care operations. You will manage front desk activities, check-in/out patients, schedule and register appointments, and ensure a smooth patient experience.

The role emphasizes accurate data entry, coordination with clinical staff, and post-visit follow-up to address patient needs. A candidate who is organized, courteous, and detail-oriented will thrive in our collaborative environment.

Qualifications

• The Medical Office Specialist is responsible for all front desk functions identified in the ambulatory setting.
• Provide optimal support to the team and ensure patients receive the best care and experience during check-in, scheduling, registration, and check-out, and continue post-visit support for appointment needs.

Responsibilities

• Perform front desk functions in ambulatory settings.
• Assist with check-in, scheduling, registration, and check-out.
• Support patients post-visit with any appointment needs and concerns.

Job description

Hackensack Meridian Health in New Jersey is seeking a Medical Office Specialist to support ambulatory care operations. You will manage front desk activities, check-in/out patients, schedule and register appointments, and ensure a smooth patient experience.

The role emphasizes accurate data entry, coordination with clinical staff, and post-visit follow-up to address patient needs. A candidate who is organized, courteous, and detail-oriented will thrive in our collaborative environment.