Patient Care Front Desk Specialist

Hackensack Meridian Health; Tinton Falls (NJ); On-site; USD 23,000 - 33,000; Full time

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to support ambulatory care operations at multiple locations. You will check in/out patients, schedule and register visits, and ensure a smooth, welcoming experience while collaborating with a front-line team and using standard office software and EMR/EHR systems.

The role requires strong communication, attention to detail, and the ability to manage competing priorities in a fast-paced environment.

Qualifications

• High School diploma or GED.
• 1+ year of experience in customer service.
• Ability to manage multiple tasks in a fast-paced environment with professionalism.
• Strong time management and ability to handle competing priorities.
• Willingness to travel to multiple locations.
• Reliable transportation.
• Proficient with Microsoft Office and/or Google Suite.
• Excellent written and verbal communication skills.

Responsibilities

• Perform front desk duties for ambulatory care, including check-in/check-out.
• Assist with scheduling and patient registration; verify information.
• Provide optimal support to the care team and patients to ensure a positive experience.

Skills

Customer service

Multitasking

Communication

Time management

Travel

MS Office / Google Suite

Professional demeanor

Education

High School Diploma

Associates Degree

Tools

EMR/EHR experience

Microsoft Office

Google Suite

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to support ambulatory care operations at multiple locations. You will check in/out patients, schedule and register visits, and ensure a smooth, welcoming experience while collaborating with a front-line team and using standard office software and EMR/EHR systems.

The role requires strong communication, attention to detail, and the ability to manage competing priorities in a fast-paced environment.