Patient Experience Front Desk Specialist

Phpmcs; Thornton (CO); On-site; USD 55,273,000 - 63,182,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k)

Paid time off (PTO)

Employee Assistance Program (EAP)

Job summary

Phpmcs is seeking a friendly Front Desk Receptionist to greet patients, manage scheduling, and handle administrative tasks in a Colorado healthcare facility. This on-site role requires strong communication, organization, and multitasking abilities to ensure smooth day-to-day operations.

Responsibilities include greeting visitors, handling copay collections, maintaining patient files, answering calls, and supporting the office team.

Qualifications

• High school diploma or equivalent.
• At least 1 year receptionist experience, preferably in healthcare.
• Proficiency in MS Word, Outlook, Excel, and EMR systems (Allscripts).
• Excellent communication and organizational skills.
• Ability to multitask and work in a high-stress environment.

Responsibilities

• Greet visitors warmly and direct them with clear instructions.
• Manage copay collections, scheduling, and reminders.
• Maintain accurate patient data and files.
• Answer calls professionally and screen messages.
• Support office tasks and data entry.
• Keep reception area organized.
• Assist with ad-hoc projects as needed.
• Ensure a positive patient experience.

Skills

Interpersonal communication

Organizational skills

Multi-tasking

Team player

Independent worker

Education

High school diploma or equivalent

Tools

MS Word

Outlook

Excel

EMR systems (Allscripts)

Job description

Phpmcs is seeking a friendly Front Desk Receptionist to greet patients, manage scheduling, and handle administrative tasks in a Colorado healthcare facility. This on-site role requires strong communication, organization, and multitasking abilities to ensure smooth day-to-day operations.

Responsibilities include greeting visitors, handling copay collections, maintaining patient files, answering calls, and supporting the office team.