Patient Experience Coordinator - Front Desk

Select Medical; Rogers (MN); On-site; USD 23,000 - 28,000; Part time

Job summary

Select Medical in Rogers, MN is seeking a Patient Service Specialist at our outpatient PT center. This part-time role, with Friday shifts from 7:30am to 3:30pm, focuses on front desk tasks and patient flow, ensuring a positive care experience from check-in to checkout.

The position involves greeting patients, scheduling visits, coordinating with insurers, collecting co-pays, and supporting business operations. Experience at a front desk and in insurance verification is preferred.

Qualifications

• High School Diploma or GED is required.
• 1 year of front desk experience preferred.
• Insurance verification experience is preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and future appointments.
• Schedule patient appointments in person and via phone.
• Maintain communication with attorneys, insurance companies, translation services, and internal teams.
• Collect co-pays, manage payer approvals and perform insurance authorizations and verifications.

Skills

Front desk

Insurance verification

Education

High School Diploma or GED

Job description

Select Medical in Rogers, MN is seeking a Patient Service Specialist at our outpatient PT center. This part-time role, with Friday shifts from 7:30am to 3:30pm, focuses on front desk tasks and patient flow, ensuring a positive care experience from check-in to checkout.

The position involves greeting patients, scheduling visits, coordinating with insurers, collecting co-pays, and supporting business operations. Experience at a front desk and in insurance verification is preferred.