Patient Experience Front Desk Specialist

MHM Support Services; St. Louis (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition support

Matched retirement plans

Job summary

Mercy is seeking a Patient Service Representative to be the first point of contact for patients and visitors. This onsite role manages front desk operations and workflows to ensure a positive patient experience.

Work schedule is Monday–Friday 8:00am–4:30pm at Mercy Heart & Vascular Hospital in Saint Louis, MO. Mercy offers comprehensive benefits and opportunities to grow within the health system.

Qualifications

• Education: High school diploma or equivalent.
• Experience: None.

Responsibilities

• Manage front desk operations to ensure a positive patient experience.
• Coordinate patient check-in and visitor throughput to maintain smooth flow.

Skills

Compassion

Professionalism

Customer Service

Education

High school diploma or equivalent

Job description

Mercy is seeking a Patient Service Representative to be the first point of contact for patients and visitors. This onsite role manages front desk operations and workflows to ensure a positive patient experience.

Work schedule is Monday–Friday 8:00am–4:30pm at Mercy Heart & Vascular Hospital in Saint Louis, MO. Mercy offers comprehensive benefits and opportunities to grow within the health system.