Patient Service Specialist (Practice Operations) - Per Diem

Springfield Hospital, Inc.; Springfield (VT); On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Medical, dental and vision

401k with employer match

Paid time off

Referral bonuses

Job summary

Springfield Hospital, Inc. in Springfield, VT, is seeking a Patient Service Specialist to support front desk operations, register patients accurately, and maintain charts. You will work to keep the office organized and contribute to a cooperative team environment.

Candidates should have a high school diploma, 6 months of customer service, proficiency in Microsoft Office, and strong communication skills. This role offers competitive pay and a benefits package.

Qualifications

• Requires a high school diploma or equivalent.
• At least 6 months of customer service/clerical experience.
• Proficient with Microsoft Office (Word, Excel, Outlook, etc.).
• Strong verbal and written communication skills; good typing.
• Experience with databases and office software.

Responsibilities

• Organize the office efficiently and effectively.
• Contribute to a pleasant and cooperative team environment.
• Cross train in all areas of reception.
• Accurately and expeditiously register patients.
• Respond to information requests, patient- and practice-specific.
• Operate and maintain office equipment.
• Prepare and maintain patient charts accurately.

Skills

Customer service

Interpersonal communication

Written communication

Typing

Computer literacy

Education

High school diploma

Tools

Microsoft Office

Database management

Excel

Job description

Description

The Patient Service Specialist will:

• Demonstrate the ability to organize the office efficiently and effectively.
• Contribute to a pleasant and cooperative team environment.
• Cross train in all areas of reception.
• Accurately and expeditiously register patients.
• Demonstrate the ability to respond to requests for information, both patient specific as well as practice specific.
• Demonstrate the ability to operate and maintain office equipment.
• Demonstrate the ability to accurately prepare and maintain patient charts.

Requirements

• High School diploma or equivalent
• Six (6) months’ customer service/clerical experience, including computer operation
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, etc.)
• Proficient typing skills
• Strong interpersonal and communication skills
• Effective verbal and written communication skills
• Skills in the use of database management, word processing, spreadsheet, and/or presentation software

Salary Range:

The base rate for this position is $19.00 - $22.50 per hour. The hourly range reflected above is a good faith estimate of base pay for the position. The rate for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate.

Springfield Hospital is proud to offer competitive wages, comprehensive benefits package including medical, dental and vision, 401k with an employer match, short- and long-term disability insurance, paid time off, and referral bonuses. Employees are part of a close-knit, mission-driven team that values collaboration and growth.