Patient Experience Front Desk Specialist

Concentra, Inc; South Portland (ME); On-site; USD 23,419 - 27,979; Full time

Benefits offered by this job

401(k) Retirement Plan with Employer Match

Medical, Vision, Prescription, Telehealth and Dental Plans

Life and Disability Insurance

Paid Time Off & Extended Illness Days

Tuition Reimbursement

Employee Discounts

Job summary

Concentra, Inc in South Portland is seeking a Front Office Specialist to enhance patient care through excellent service. You will perform administrative duties including patient registration and scheduling, ensuring a welcoming experience.

The ideal candidate has a high school diploma and at least 6 months of experience, alongside strong communication skills and attention to detail. You will be responsible for managing administrative functions and ensuring compliance with HIPAA regulations.

This position offers a competitive hourly rate ranging from $17.00 to $20.31 based on experience and qualifications.

Qualifications

• 6 months to 1 year of job-related experience.
• Working knowledge of state-specific occupational medicine requirements preferred.

Responsibilities

• Greet patients and visitors.
• Communicate wait times to patients.
• Check in patients using appropriate management system.
• Maintain inventory of office supplies.
• Follow HIPAA guidelines.

Skills

Service Mentality

Attention to Detail

Outstanding customer service skills

Ability to handle sensitive information

Effective communication skills

Intermediate knowledge of Microsoft Office

Education

High School Diploma or GED

Job description

Concentra, Inc in South Portland is seeking a Front Office Specialist to enhance patient care through excellent service. You will perform administrative duties including patient registration and scheduling, ensuring a welcoming experience.

The ideal candidate has a high school diploma and at least 6 months of experience, alongside strong communication skills and attention to detail. You will be responsible for managing administrative functions and ensuring compliance with HIPAA regulations.

This position offers a competitive hourly rate ranging from $17.00 to $20.31 based on experience and qualifications.