Patient Experience Front Desk Specialist

Triad Complete Healthcare; Shawnee (OK); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comfortable work environment

Supportive team culture

Job summary

Triad Complete Healthcare in Shawnee, Oklahoma, is seeking a Medical Receptionist to support front office operations. This important role enhances patient experience and clinic efficiency, requiring strong communication and organizational skills. A patient-centered attitude and a professional demeanor are essential for success in this position.

The ideal candidate will assist with greeting patients, verifying their information, scheduling appointments, managing patient flow, and maintaining accurate records in the Electronic Health Record (EHR) system.

Qualifications

• Previous experience in a medical office or clinic preferred.
• Ability to type at least 40 WPM.
• Basic knowledge of medical terminology and insurance processes preferred.

Responsibilities

• Greet and check in patients and visitors professionally.
• Verify patient information and update demographics as needed.
• Schedule and confirm patient appointments according to clinic protocols.

Skills

Customer service skills

Communication skills

Organizational skills

Multitasking abilities

Education

High School diploma or equivalent

Tools

Electronic Health Record (EHR) systems

Basic computer skills

Job description

Triad Complete Healthcare in Shawnee, Oklahoma, is seeking a Medical Receptionist to support front office operations. This important role enhances patient experience and clinic efficiency, requiring strong communication and organizational skills. A patient-centered attitude and a professional demeanor are essential for success in this position.

The ideal candidate will assist with greeting patients, verifying their information, scheduling appointments, managing patient flow, and maintaining accurate records in the Electronic Health Record (EHR) system.