Patient Experience Front Desk Specialist

Impression-Foot-; San Tan Valley (AZ); On-site; USD 35,000 - 48,000; Full time

Job summary

Impression Foot & Ankle in Arizona is seeking a dedicated Medical Front Desk Receptionist to join our podiatry clinic full-time. You will be the first point of contact, greeting patients, managing check-ins/outs, and routing calls.

The role requires strong communication, organization, HIPAA compliance, and familiarity with EHR systems and MS Office. You will assist with appointments, payments, insurance verification, and coordinating with medical staff.

Qualifications

• High school diploma or equivalent; medical administration studied preferred.
• Experience in medical/healthcare front desk preferred.
• Strong communication and organizational skills.
• Proficient with MS Office and patient management software.
• Knowledge of medical terminology and HIPAA regulations.
• Ability to handle multiple tasks and maintain confidentiality.

Responsibilities

• Greet patients and visitors in a courteous and friendly manner upon entrance.
• Manage patient check-ins and check-outs, ensuring paperwork is filled out and processed accurately.
• Schedule appointments and maintain an organized appointment calendar.
• Answer phone calls, respond to inquiries, and route calls appropriately.
• Collect and process payments for services rendered.

Skills

Front desk experience

Communication skills

HIPAA knowledge

Medical terminology

EHR systems

MS Office

Education

High school diploma

Medical administration coursework

Tools

Microsoft Office

Patient management software

EHR systems

Job description

Impression Foot & Ankle in Arizona is seeking a dedicated Medical Front Desk Receptionist to join our podiatry clinic full-time. You will be the first point of contact, greeting patients, managing check-ins/outs, and routing calls.

The role requires strong communication, organization, HIPAA compliance, and familiarity with EHR systems and MS Office. You will assist with appointments, payments, insurance verification, and coordinating with medical staff.