Medical Front Desk Coordinator

Impression Foot & Ankle; San Tan Valley (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Impression Foot & Ankle in San Tan Valley, AZ is seeking a dedicated Front Desk Receptionist to join our podiatry clinic. You will be the first point of contact, greeting patients, scheduling, and handling payments while maintaining patient confidentiality and accurate records.

The role requires strong communication, organization, and teamwork in a healthcare setting. Prior front desk or EHR experience is a plus, with on-site work and a focus on friendly, efficient patient service.

Qualifications

• High school diploma or equivalent; further education in medical administration preferred.
• Proven front desk experience in a medical or healthcare setting.
• Strong communication and organizational skills.
• Proficiency with MS Office and patient management software.
• Knowledge of medical terminology and HIPAA regulations.

Responsibilities

• Greet patients and visitors upon entrance and provide a friendly welcome.
• Manage patient check-ins/outs and accurate paperwork processing.
• Schedule appointments and maintain the calendar.
• Answer phone calls and route inquiries appropriately.
• Process payments for services rendered and collect co-pays.
• Verify insurance eligibility and process claims.
• Maintain a clean, organized front desk and waiting area.
• Protect patient confidentiality in compliance with HIPAA.
• Update patient records in the clinic database with accuracy.
• Coordinate with medical staff to manage daily patient flow.
• Provide administrative support as needed.
• Order office supplies and manage inventory.
• Communicate appointment details and preparation instructions to patients.
• Participate in training to improve performance.
• Handle emergencies calmly with proper escalation.

Skills

Strong communication

Organizational skills

Interpersonal skills

HIPAA compliance

Multitasking

Education

High school diploma or equivalent

Medical administration education preferred

Tools

MS Office

Patient management software

EHR systems

Job description

Impression Foot & Ankle in San Tan Valley, AZ is seeking a dedicated Front Desk Receptionist to join our podiatry clinic. You will be the first point of contact, greeting patients, scheduling, and handling payments while maintaining patient confidentiality and accurate records.

The role requires strong communication, organization, and teamwork in a healthcare setting. Prior front desk or EHR experience is a plus, with on-site work and a focus on friendly, efficient patient service.