Patient Experience Front Desk Specialist

Talentify; Red Bud (IL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Flexible schedules

Tuition reimbursement

Student loan repayment

PayActiv wage access

Fitness center access

Career advancement opportunities

Job summary

Talentify in Red Bud, IL seeks a friendly Front Desk Receptionist to ensure a positive patient experience both over the phone and in person. You will manage appointment scheduling, gather demographic and insurance information, and handle payments with accuracy.

This role offers flexible scheduling options, opportunities for tuition reimbursement, and career growth within a healthcare-adjacent setting.

Qualifications

• High School diploma or GED preferred.

Responsibilities

• Provide a positive patient experience over the phone and in person.
• Schedule and reschedule patient appointments.
• Obtain demographic, insurance, and other relevant information.
• Assist with patient payments, posting charges, and issuing receipts.
• Exhibit strong computer skills and attention to detail.
• Perform additional duties as assigned, with varying shifts based on department needs.

Skills

Scheduling

Administrative skills

Front desk reception

Clerical

Customer service

Education

High School or GED

Tools

Microsoft Office

Job description

Talentify in Red Bud, IL seeks a friendly Front Desk Receptionist to ensure a positive patient experience both over the phone and in person. You will manage appointment scheduling, gather demographic and insurance information, and handle payments with accuracy.

This role offers flexible scheduling options, opportunities for tuition reimbursement, and career growth within a healthcare-adjacent setting.