Front Desk Patient Experience Specialist (Part-Time)

Talentify; Naperville (IL); On-site; USD 23,000 - 26,000; Part time

Job summary

Talentify in Naperville is seeking a Patient Service Specialist to welcome patients at the front desk, register them, and guide their visit from arrival through checkout. This part-time role, located at 1020 East Ogden Avenue, Suite 207, requires scheduling, co-pay collection, and coordination with providers.

The position offers 2–4 evenings per week until 7pm, with travel up to 20 miles from the primary clinic.

Qualifications

• High School Diploma or GED required.
• 1 Year of Medical Office Experience required.
• Preferred: Insurance verification experience.

Responsibilities

• Greet and register patients and provide information about their visit and next appointment as they check out.
• Schedule patient appointments in person and via phone.
• Regular communication with attorneys' offices, insurance companies, translation companies, market operational leaders, and business development team.
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Greeting patients

Scheduling

Insurance communications

Co-pay collection

Phone and in-person communication

Medical office experience

Education

High School Diploma or GED

Job description

Talentify in Naperville is seeking a Patient Service Specialist to welcome patients at the front desk, register them, and guide their visit from arrival through checkout. This part-time role, located at 1020 East Ogden Avenue, Suite 207, requires scheduling, co-pay collection, and coordination with providers.

The position offers 2–4 evenings per week until 7pm, with travel up to 20 miles from the primary clinic.