Patient Experience Front Desk Specialist

Ascend Vision Partners; Pensacola (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Ascend Vision Partners in Pensacola, FL seeks a Patient Services Specialist to create a positive patient experience by coordinating registration, verifying demographics, collecting co-pays, and balancing end-of-day deposits.

You will greet patients, verify insurance, obtain signatures, register demographics, advise on referrals, and communicate with clinicians while maintaining confidentiality and delivering outstanding customer service.

Qualifications

• High School diploma or equivalent, required.
• Certified Patient Services Specialist preferred.
• Proficiency with Microsoft Office and standard office software.

Responsibilities

• Greet and check in patients, verify demographics and insurance; obtain signatures.
• Collect co-pays and balance end-of-day deposits with accuracy.
• Verify authorization accuracy and register patients at every encounter.
• Schedule patient appointments and manage recall lists as needed.
• Maintain patient confidentiality in all communications and records.

Skills

Customer service

Communication

Confidentiality

Scheduling

Education

High School Diploma

Tools

Microsoft Office

Job description

Ascend Vision Partners in Pensacola, FL seeks a Patient Services Specialist to create a positive patient experience by coordinating registration, verifying demographics, collecting co-pays, and balancing end-of-day deposits.

You will greet patients, verify insurance, obtain signatures, register demographics, advise on referrals, and communicate with clinicians while maintaining confidentiality and delivering outstanding customer service.