Patient Experience Front Desk Specialist

Sage; North Little Rock (AR); On-site; USD 30,000 - 40,000; Full time

Job summary

Sage is searching for a Patient Experience Associate for the Little Rock Market. This role involves welcoming patients, handling check-ins, and managing appointments in an engaging environment.

The ideal candidate should demonstrate strong organizational skills and customer service experience, ensuring seamless patient interactions and confidentiality. You will be part of a dedicated team committed to delivering excellent service to seniors.

Qualifications

• Experience in a fast-paced customer service environment with phone handling.
• Ability to manage multiple priorities efficiently.
• Professional and effective communication skills.

Responsibilities

• Greet patients and assist with check-in and check-out processes.
• Schedule appointments and verify insurance information.
• Maintain a high degree of confidentiality regarding patient information.

Skills

Customer Service experience

Organizational skills

Attention to detail

Problem-solving ability

Microsoft Office Suite

Education

High School Diploma or equivalent

Tools

Electronic Health Record systems

Microsoft Office Word

Microsoft Outlook

Microsoft Excel

Job description

Sage is searching for a Patient Experience Associate for the Little Rock Market. This role involves welcoming patients, handling check-ins, and managing appointments in an engaging environment.

The ideal candidate should demonstrate strong organizational skills and customer service experience, ensuring seamless patient interactions and confidentiality. You will be part of a dedicated team committed to delivering excellent service to seniors.