Patient Experience Front Desk Specialist

Sage Health; North Little Rock (AR); On-site; USD 30,000 - 40,000; Full time

Job summary

Sage Health is looking for a Patient Experience Associate in North Little Rock, AR. This role serves as the first point of contact for patients, greeting them, scheduling appointments, managing insurance verifications, and ensuring a smooth experience at the medical center.

The ideal candidate should possess strong organizational skills, previous experience in a fast-paced administrative role, and good communication abilities. Join us in making a difference in the lives of seniors with personalized care.

Qualifications

• Experience in a fast-paced, heavy phone environment.
• Ability to work under pressure and manage competing priorities.
• Attention to detail and excellent communication skills.

Responsibilities

• Greet patients and conduct check-in/check-out processes.
• Schedule appointments and verify insurance information.
• Maintain confidentiality of patient information.

Skills

Office Administrative/Receptionist experience

Professional demeanor and communication

Organizational skills

Ability to manage competing priorities

Resourcefulness in problem solving

Microsoft Office proficiency

Education

High School Diploma or equivalent

Tools

Electronic Health Records experience

Microsoft Office Suite

Job description

Sage Health is looking for a Patient Experience Associate in North Little Rock, AR. This role serves as the first point of contact for patients, greeting them, scheduling appointments, managing insurance verifications, and ensuring a smooth experience at the medical center.

The ideal candidate should possess strong organizational skills, previous experience in a fast-paced administrative role, and good communication abilities. Join us in making a difference in the lives of seniors with personalized care.