Patient Experience Front Desk Specialist

Select Medical; Montgomery (AL); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Mentorship program

Generous PTO

Medical/Dental/Vision benefits

Company-matching 401(k) retirement

Job summary

Select Medical in Montgomery, AL is seeking a Patient Service Specialist to greet patients, register them, and guide them through their visit from the front desk. You will schedule appointments and handle payments, co-pays, and insurance verification to support smooth center operations.

The role emphasizes clear communication with patients and external partners, with full-time hours and a weekday schedule, starting pay at $16/hour, depending on experience.

Qualifications

• High School Diploma or GED required.
• 1 Year of Front Desk Experience.
• Preferred Qualifications: Health Care Experience.
• Insurance Verification Experience.
• 1 Year of Medical Office Experience.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team
• Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications

Skills

Front desk experience

Education

High School Diploma or GED

Job description

Select Medical in Montgomery, AL is seeking a Patient Service Specialist to greet patients, register them, and guide them through their visit from the front desk. You will schedule appointments and handle payments, co-pays, and insurance verification to support smooth center operations.

The role emphasizes clear communication with patients and external partners, with full-time hours and a weekday schedule, starting pay at $16/hour, depending on experience.