Medical Front Desk & Scheduling Specialist — Bonus Eligible

Health Star Clinic; Montgomery (AL); On-site; USD 21,000 - 30,000; Full time

Job summary

Health Star Clinic in Montgomery, AL seeks a high-energy Medical Front Desk Receptionist to drive patient compliance and impeccable scheduling. This role requires confident phone communication, professional demeanor, and adherence to established systems.

You will greet patients, manage visits, handle payments, and maintain accurate records while delivering an exceptional patient experience in a fast-paced environment.

Qualifications

• Excellent communication skills (verbal and written).
• Strong phone presence and confident customer interactions.
• Ability to follow structured systems and scripts.

Responsibilities

• Communicate care plan importance clearly to patients.
• Schedule and reschedule visits per protocol.
• Greet patients with energy and professionalism.
• Process checkouts and follow-up visits accurately.
• Handle high-volume calls with consistent tone.
• Address basic billing questions and payments.
• Coordinate with team on referrals and authorizations.
• Ensure accurate documentation of charts, services, and payments.

Skills

Excellent communication

Phone presence

Professionalism

Multitasking

Money conversations

Script adherence

Job description

Health Star Clinic in Montgomery, AL seeks a high-energy Medical Front Desk Receptionist to drive patient compliance and impeccable scheduling. This role requires confident phone communication, professional demeanor, and adherence to established systems.

You will greet patients, manage visits, handle payments, and maintain accurate records while delivering an exceptional patient experience in a fast-paced environment.