Patient Experience Front Desk Specialist

South Central Regional Medical Center; Magee (MS); On-site; USD 17,000 - 25,000; Part time

Job summary

South Central Regional Medical Center in Magee, MS seeks a Patient Experience Specialist (PRN) to greet patients, check in, answer calls, and keep the front desk organized.

You will schedule appointments in EMR, verify insurance, collect balances, maintain patient information, and uphold HIPAA privacy in a friendly, detail-oriented environment. This entry-level role supports providers and staff and emphasizes customer service.

Qualifications

• Must be able to type 30 wpm.
• Ability to read, write and understand verbal and written instructions.
• Basic computer skills.

Responsibilities

• Greet and check in patients in a professional and courteous manner.
• Answer multi-line phones and direct calls appropriately.
• Schedule and confirm appointments using EMR.
• Verify insurance information and collect co-pays or balances.
• Enter and update patient information accurately into the system.
• Maintain a clean and welcoming front desk and waiting area.
• Assist with filing, faxing, scanning, and other clerical tasks as needed.
• Ensure patient confidentiality and comply with HIPAA regulations.

Skills

Typing 30 wpm

Basic computer skills

HIPAA compliance

Tools

EMR software

Job description

South Central Regional Medical Center in Magee, MS seeks a Patient Experience Specialist (PRN) to greet patients, check in, answer calls, and keep the front desk organized.

You will schedule appointments in EMR, verify insurance, collect balances, maintain patient information, and uphold HIPAA privacy in a friendly, detail-oriented environment. This entry-level role supports providers and staff and emphasizes customer service.