Pediatrics Front Desk Experience Specialist

SCRMC Web; Mississippi; On-site; USD 26,000 - 34,000; Full time

Job summary

South Central Regional Medical Center in Ellisville, MS is seeking an entry-level Patient Experience Specialist to provide friendly front desk service, greet patients, verify information, and support EMR-based scheduling.

You will handle phones, check-ins, insurance verification, co-pays, and maintain patient confidentiality according to HIPAA; a positive, organized approach is essential.

This role offers a rewarding chance to help patients navigate care in a busy clinic environment.

Qualifications

• Must be able to type 30 words per minute.
• Ability to read, write and understand verbal and written instructions.
• Basic computer skills.

Responsibilities

• Greet and check in patients in a professional and courteous manner
• Answer multi-line phones and direct calls appropriately
• Schedule and confirm appointments using electronic medical records (EMR)
• Verify insurance information and collect co-pays or balances
• Enter and update patient information accurately into the system
• Maintain a clean and welcoming front desk and waiting area
• Assist with filing, faxing, scanning, and other clerical tasks as needed
• Ensure patient confidentiality and comply with HIPAA regulations

Skills

Typing 30 wpm

Basic computer skills

Job description

South Central Regional Medical Center in Ellisville, MS is seeking an entry-level Patient Experience Specialist to provide friendly front desk service, greet patients, verify information, and support EMR-based scheduling.

You will handle phones, check-ins, insurance verification, co-pays, and maintain patient confidentiality according to HIPAA; a positive, organized approach is essential.

This role offers a rewarding chance to help patients navigate care in a busy clinic environment.