Patient Relations & Front Office Specialist

Compass Health Network; Moberly (MO); On-site; USD 25,000 - 28,000; Full time

Job summary

Compass Health Network in Moberly, MO is seeking a Customer Relations Specialist – Dental to be the welcoming face of our clinic. You will greet patients, manage check-in/out, verify insurance, collect co-pays, and support day-to-day operations in a busy front office.

The role requires at least one year in customer service, High School/GED, valid driver's license for local travel between clinic sites. Schedule is Mon-Tue-Thu-Fri 7:15am-4:15pm, Wed 7:15am-5:00pm, 40 hours per week.

Qualifications

• High School diploma or GED required.
• At least one year of customer service experience.
• Valid driver's license and agency-established minimum automobile coverage required.

Responsibilities

• Greet patients and provide excellent customer service at every visit.
• Manage appointment check-in/check-out and verify insurance and demographics.
• Collect co-pays and complete necessary paperwork.
• Answer phones and assist with scheduling.
• Enter data into electronic health records (EHR).
• Travel to nearby clinic locations as needed.
• Maintain patient confidentiality and HIPAA compliance.

Skills

Customer service experience

Communication

Data entry

Organizational skills

Education

High School/GED

Tools

EHR

Job description

Compass Health Network in Moberly, MO is seeking a Customer Relations Specialist – Dental to be the welcoming face of our clinic. You will greet patients, manage check-in/out, verify insurance, collect co-pays, and support day-to-day operations in a busy front office.

The role requires at least one year in customer service, High School/GED, valid driver's license for local travel between clinic sites. Schedule is Mon-Tue-Thu-Fri 7:15am-4:15pm, Wed 7:15am-5:00pm, 40 hours per week.