Patient Experience Front Desk Specialist

ADP, Inc.; Leon (IA); Vor Ort; USD 31.000 - 42.000; Vollzeit

Zusammenfassung

Infinity Health in Leon, IA is seeking a friendly receptionist to welcome patients, answer calls, and help with scheduling and registration. You will be the first face patients see and play a key role in making visits smoother.

The role involves guiding patients through insurance and payment processes, updating records, and working with the clinic team to keep workflows on track in a busy medical office.

Qualifikationen

• High school diploma or equivalent.
• At least one year of office experience preferred.
• Experience with Microsoft Office required.
• Medical or behavioral health office experience is a plus, but not required.

Aufgaben

• Greet patients as they enter the office and make them feel welcome.
• Answer phone calls, schedule appointments, and assist with navigation of insurance and registration processes.
• Assist patients with paperwork, updating information, and collecting payments.
• Work closely with providers and staff to keep schedules and records accurate.
• Help clinics operate smoothly and maintain attention to detail behind the scenes.

Kenntnisse

Customer service

Organization

Multitasking

Communication

Microsoft Office

Electronic Health Records

Teamwork

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Electronic Health Records

Jobbeschreibung

Infinity Health in Leon, IA is seeking a friendly receptionist to welcome patients, answer calls, and help with scheduling and registration. You will be the first face patients see and play a key role in making visits smoother.

The role involves guiding patients through insurance and payment processes, updating records, and working with the clinic team to keep workflows on track in a busy medical office.